Shipping policy

Shipping Policy

Last updated: September 7, 2025

Our products are distributed through both shop.olwininc.com and windows-glass-repair.olwininc.com.

Local Delivery

We provide same-day or next-day delivery across Los Angeles County using our own vehicles.

Nationwide Shipping

Orders outside Los Angeles are shipped via UPS, FedEx, or freight carriers at customer’s expense.

Processing Times

• Standard products: 1–2 business days
• Custom glass orders: 3–5 business days

Damaged Items

If damage occurs during shipping, notify us within 48 hours with photos. We will arrange replacement or refund as applicable.